On the day

Travel and accommodation arrangements cannot be made by Kaplan. You must make any such arrangements yourself prior to the assessment. You must ensure that you are able to attend the assessment on the date and at the time you have chosen before booking your place as assessments cannot be cancelled once booked.

You will be notified of the venue, date and start time of the assessment approximately 3 weeks prior to the assessment date. Please ensure that you familiarise yourself with the location of the assessment centre and that you have sufficient time to travel to the venue on the day of the assessment.

There is a restricted amount of storage space available at assessment venues so we request that candidates limit the amount of personal belongings they bring to the venue to one small bag only.

Candidates who arrive late for the assessment will not, under any circumstances, be permitted to sit it.

Entry on every day of each day of any QLTS assessment

To enter each QLTS assessment a candidate must, on every day of the relevant assessment, bring with them to the assessment venue all the following:

• The original assessment joining instruction letter from Kaplan or a print out of the assessment confirmation email from Kaplan
• UK passport sized photograph of themselves (if not previously provided to Kaplan)
• Their Certificate of Eligibility; and
• One or more of the following forms of photographic identification:
  • Passport
  • EU identity card.

The document/s provided must be original, current and bear the candidate’s photograph. Certified copies will not be accepted.

If the name under which a candidate has registered for the assessment (and in which the confirmation letter/e-mail has been sent) is different in any way from the photographic ID they bring along on the day of the assessment, they will also be required to bring original evidence that they are the person named in the confirmation letter/e-mail. They may do this by producing one of the following supplementary documents:

• Marriage certificate
• A declaration from the awarding body which granted their primary legal qualification stating that both names relate to them
• Birth Certificate
• Legal change of name document.

The Kaplan staff will then carry out ID checks based on these documents. A separate room will be provided to carry out these checks where requested by candidates.

Entry on subsequent occasions to any QLTS Assessment
When a candidate enters any part of a QLTS assessment on a subsequent occasion ID checks will again be carried out by Kaplan staff

Unsatisfactory evidence of identity
If Kaplan staff are in any doubt about the identity of the candidate or the authenticity of any documents provided by the candidate, the following process will take place:

• A photograph of the candidate or document (as the case may be) will be taken on which the candidate will be asked to print their full name and the date and write their signature and this will be kept on the candidate’s file. If the candidate refuses to do this, they will not be allowed to undertake the assessment.
• Other than where there is such a refusal, the candidate will be told that they may sit the assessment but that they will be required to return to the registration desk following the assessment to try to resolve the query.
• If there are further documents for the candidate to produce they will be required personally to bring the correct documents to the Head of QLTS (or their nominee) within 30 days of the assessment. If this is not done the assessment attempt will count as a fail.
• In the event that the query remains unresolved the matter may be referred to the SRA for a decision as to whether the identification requirements have been satisfied. If they are found not to have been satisfied the assessment attempt will count as a fail.
• Where there are any such unresolved issues relating to evidence of a candidate's identity a candidate will be unable to sit any further assessments.